The return portal is disabled and not accessible at this time.
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 90 days of receipt of your shipment.
They must be in original condition
We must get the IMEI / Serial number and the reason for the devices being returned
Are there any charges for return?
There are no charges for return
Original shipping charges are non-refundable
You are responsible for the charges of the return shipping
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed, and a credit or exchange will be available in your account within 3 business days.
