You can place an order on our website or if you prefer a more personal and offline touch, you can call, text, or Whatsapp us at 650-394-7310 Payment details will be on the invoice and in stock product will ship out next day after payment is received.

Yes, we specialize in wholesale and bulk orders. Contact us directly for pricing on larger quantities, and we’ll be happy to provide competitive rates based on your specific needs.

Our buyback program allows you to trade in your old devices for discounts on future purchases. We also guarantee buybacks on devices you’ve purchased from us, ensuring you get better-than-market rates when you’re ready to upgrade.

• Competitive Pricing: We offer some of the best prices in the industry, especially for bulk orders.
• Quality Assurance: All devices undergo stringent testing and grading.
• Sustainability: By offering refurbished devices, we help reduce e-waste while providing affordable tech solutions.
• Fast Delivery: Our in-stock inventory ensures quick processing and shipping of orders.

Yes all our phones offered online are unlocked and clean ESN. Depending on the model, they can be activated on any network.

Yes you can - please send us an email at support@2ndlifephones.com or call us at 650-394-7310 and we will be in touch within 24 hours.

We offer a wide range of used and refurbished consumer electronics, including iPhones, Samsungs, iPads, MacBooks, and other leading brands. All our products are graded based on cosmetic and functional conditions, from like-new (Grade A) to gently used (Grade AB).

Our devices are meticulously graded based on their cosmetic condition and functionality:

• Grade A: Near-flawless, excellent condition.
• Grade AB: Gently used with minor imperfections.

Each device is tested for full functionality, including software and hardware checks.

We offer a 90 day functional guarantee - if there is an issue with our device, you can send us the device and we will send you a similar model. We offer this policy in good faith - we reserve the right to reject any returns if the devices are damaged / opened by you or your customer or if we see abuse.

Yes, we can provide photos or videos of any of our current stock. Just send us a request via text or WhatsApp at +1 650-394-7310, and we will promptly share them with you.

Yes, we ship globally! We have a reliable distribution network that supports shipping to various regions, including Europe, South America, and Asia, with fast and secure delivery options.

Once your order has been processed, we will provide you with tracking information. You can also contact our customer support team for real-time updates on your shipment.

We ship via Fedex express and the cost is tiered based on the number of devices in the order.

• 1-5 phones / order = $25
• 5-20 phones / order = $45
• 25-50 phones / order = $75
• 50+ phones / order = $125

We ship next day after payment is received.

We accept ACH, Wires, Venmo and PayPal Friends and Family. All payment details are available on your invoice. We do not accept 3rd party payments or credit cards.

For any grading and functionality issues, we offer a 90 day replacement guarantee. This means we will replace the phone with a similar device. We offer this policy in good faith - we reserve the right to reject any returns if the devices are damaged / opened by you or your customer or if we see abuse.

To request a return, please email us at support@2ndlifephones.com with the following details:

• IMEI or serial number of the device.
• The 2ndlifephones invoice number.
• The reason for the return.

We will approve returns within 24 hours of receiving the request.

Typically returns are shipped within 72 hours of receiving the devices from you. If we are out of stock on that particular model or color, we will reach out to you for approval for a replacement.